Useful Information | Administration Process

Your Sales & Design Consultant will help you finalise the design and estimate for your new home. Once you are happy with these items, you will be asked to sign a preliminary agreement and pay a preliminary works fee. You Sales & Design Consultant can then bring your job in to our office for processing.

Once your job enters our office we shall order a contour survey and site inspection of the property. These works will help us to assess and estimate the site related costs for your property.

When the contour survey and site inspection have been received we will commence the working drawings for your home. Upon completion of the drawings we will prepare and provide to you a full set of documents that include your working drawings, addends, standard specification and building contract. An additional copy will also be enclosed that you can forward to your financial institution (where necessary).

Your drawings will be submitted to the local council for approval at this time. It is important that you make an attempt to select as many of your colour selections and begin to think about your electrical changes. Our Customer Service Support staff will help you through this time and arrange with you a suitable time for you to come in to our office to sign your building contracts and finalise your selections.

Once the appointment has been completed any additional costs shall be advised and any agreed changes will be made to your plans. Where necessary, these will be submitted to the council for approval. You should obtain approval from your financial institution for these changes (where necessary).

You will now have had the opportunity to make arrangements for the finance of the home and we will ask you to provide evidence of this finance and/or cash and also provide evidence of your ownership of the property.

Once the building licence has been issued by the council and we have received all the necessary approvals under the contract we shall finalise the quantities for your new home and produce all of the orders for the materials and labour that go in to building your new home. Once this has been completed your job will be handed over to our construction department to commence works on site.